Submit a request – OPS Alerts

Your email address

Please select an issue below

Full details of the issue

How it will affect the customer

Please note: in Description please enter booking details ( A list of our references affected or date range of PU/book dates and supplier/location etc.. and the date when the change has been implemented.)

If/How we will compensate the customer

Authorised by (within Booking.com)

How we/supply partner are resolving the issue

Confirmation from the supply partner that the current voucher is valid for pick up

Name of supplier/s

Destination/s

An explanation of the issue

Please note: in Description please enter booking details ( A list of our references affected or date range of PU/book dates and supplier/location etc.. and the date when the change has been implemented.)

Options available for the customer (i.e. vary pick-up time/change supplier/location)

Alternatives for each booking agreed

Please confirm the supplier is covering all rehousing costs

Subject

Description

Attachments

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